Level 1 covers readily accessible areas and basic operation. Level 2 adds a video scan of the flue interior plus checks of accessible attic, basement, and crawlspace areas—required during real‑estate transactions or system changes. Level 3 involves opening construction if needed to investigate hidden damage.

Humid coastal air in Groton can enter the chimney and lift creosote odors into the home, especially without a tight damper or proper cap. A sweep, moisture control, and a top‑sealing damper often reduce odors significantly.

You may if tiles are cracked, joints are open, the flue is oversized for the appliance, or you’re installing an insert or stove. A properly sized, insulated, UL‑listed liner restores safety and draft, and it’s especially durable in Groton’s salty air.

A cap keeps out rain, animals, and debris while stabilizing airflow. A top‑sealing damper is a gasketed lid that seals the flue shut when not in use—reducing drafts and energy loss. Many systems use both for full protection.

Yes—first we trace the leak path (cap, crown, brick, flashing, or liner), then we repair and protect with breathable water repellents. We specify stainless hardware and coastal‑grade materials for longevity in Groton’s climate.

Most single‑flue sweeps take 60–90 minutes. Level 2 inspections usually take 90 minutes to two hours depending on access and the number of flues.

Absolutely. We use floor protection, sealed tool cases, and HEPA filtration on every job. Our Clean‑Home Promise means we leave the space as tidy—or tidier—than we found it.

Yes. We document conditions with photos and provide clear written proposals with scope, materials, and next steps. It’s part of our transparent, no‑pressure approach.

Call (860) 362‑4554 or use our contact form. We’ll ask a few quick questions and offer the earliest available times.